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Actionable Feedback Policy

Effective Date: November 1, 2023

At Blockfrens, we embrace the community’s voice as a driving force behind our service’s growth and improvement. This policy defines the mechanisms through which we solicit, process, and utilize feedback.

1. Feedback Collection

2. Processing and Response

  • All feedback is evaluated by our team to determine necessary actions or responses.

3. Transparency and Engagement

  • Changes made in response to feedback will be swift and in support of our community.

4. Continuous Improvement

Feedback is treated as a valuable asset for continuous improvement, informing policy revisions and service enhancements.

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