Effective Date: November 1, 2023
At Blockfrens, we embrace the community’s voice as a driving force behind our service’s growth and improvement. This policy defines the mechanisms through which we solicit, process, and utilize feedback.
1. Feedback Collection
- Feedback is accepted via email submission at team@blockfrens.org.
2. Processing and Response
- All feedback is evaluated by our team to determine necessary actions or responses.
3. Transparency and Engagement
- Changes made in response to feedback will be swift and in support of our community.
4. Continuous Improvement
Feedback is treated as a valuable asset for continuous improvement, informing policy revisions and service enhancements.
