Effective Date: November 1, 2023
BlockFrens is dedicated to safeguarding the privacy and security of our users’ personal information. This Data Retention and Deletion Policy provides detailed information on how we manage, retain, and delete user data in accordance with legal and operational obligations.
1. Data Retention
BlockFrens retains personal information as outlined in our Privacy Policy. We store user data for as long as it is necessary to provide services, support your account, resolve disputes, enforce our agreements, and comply with legal obligations.
2. Requesting Data Deletion
Users have the right to request the deletion of their personal data under certain circumstances.
Formal Request:
Users wishing to have their data deleted must send a formal request to team@blockfrens.org.
The request should include:
- Full Name
- Date of Request
- Email Address (associated with your BlockFrens account)
- Any other pertinent information to help us identify your account
Verification:
Upon receiving a deletion request, we will initiate a verification process to ensure the authenticity of the request.
Additional information may be required for verification purposes.
Processing:
Post-verification, we will proceed with the deletion of the requested data in accordance with applicable laws and our internal policies.
Users will receive a confirmation email once their data has been successfully deleted.
3. Exceptions to Data Deletion
Data deletion is subject to legal, regulatory, and business process constraints. Some data may be retained for a specified period as required by law, or for legitimate business purposes, as elucidated in our Privacy Policy.
4. Timelines
We endeavor to process deletion requests within a reasonable timeframe. However, the duration may vary depending on the volume of data, complexity of the request, and other factors.
5. Contact Information
For any inquiries or concerns regarding this policy or the data deletion process, please contact us at team@blockfrens.org.
6. Changes to this Policy
BlockFrens reserves the right to amend this Data Retention and Deletion Policy at any time. Such amendments will be effective upon posting on this page, and your continued use of the platform constitutes acceptance of such amendments.
